Returns & Exchanges

We want you to love your Thought garments, but if something isn't quite right, you can return any unworn items in their original packaging within 30 days of delivery. Our commitment to sustainability means we strive for a seamless, low-impact return process for every customer.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack with Care

Place the items in their original biodegradable packaging, ensuring all tags are attached and the garment is in its original condition.

3

Label and Post

Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

4

Refund Processing

Once our warehouse team receives and inspects your return, we will process your refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing